About PT. Panji Rama Otomotif
Company Profile :
PT. Panji Rama Otomotif (PRO Motor)
PT Panji Rama Otomotif (PRO-Motor) is Authorized Dealer Company that provides selling and after-sales service department for automobile specifically for the premium car brand Mercedes-Benz.
PT. Panji Rama Otomotif (PRO Motor) first built in the year of 1997 Jakarta, as the Authorized Dealer Mercedes-Benz automobile. PT. Panji Rama Otomotif is located in Jl. BSD Boulevard Utara Kav. Commercial De Park Lot 2 No.16 BSD City - Tangerang Selatan (HO) and Jl. Sultan Iskandar Muda No. 97 Gandaria Utara - Jakarta Selatan (Branch)
PT. Panji Rama Otomotif appointed as the Authorized Dealer for UNIMOG (Special Vehicle) at 2010 and as the Authorized Dealer for Proven Exclusivity (Used Car Business) at 2014. PRO Motor within the 18 years, PT. Panji Rama Otomotif has achieved varieties of awards from the Mercedes-Benz Indonesia.
Act as The liable and trusted automobile service company in Sales Service and After Sales Service.
Become a responsible Mercedes-Benz automobile dealer with the high quality and skilled human resources to give services to the customers whole-heartedly.
PRO Motor Value
Proactive in giving services to the customers in no time, in a proper way, and make everything complete. Also, serving with honest and integrity without compromise. Respect in giving and nurturing the feel of respect to the customers whole-heartedly.
Orientation of the quality and ambition of the high spirit of service and maintain the working environment as pleasant and productive place.
Scale of the showroom with the capacity of ± 20 Cars. The Mercedes-Benz consists of varieties of model.
• A-Class, B-Class
• C-Class, E-Class, S-Class
• GLC, GLA, GLE, GLS,and G-Class and Niche model (supercar and etc)
After Sales Department
With consisting 25 work bays for cars, and other services facility in order to fulfill the customer’s after sales services. Such as :
• Star Diagnosis and Workshop Information System
• 24 hours Emergency Service
• Balancing and Spooring tires service
• Towing Service
• Home Service
• Pick up & Delivery Service
Spare Parts Department
The storage capacity of ±10,000 item parts that supporting the after sales service department. Within this department, there are also supportive device in order to make the selling of the spare parts more efficient. Such device as :
• EPC (Electronic Parts Catalog)
• PAIS (Part Access Information System)
(Body & Paint Shop)
Supported with the Body and Paint Shop department for the accident management or changing paint job,
consisting with the facility as of :
• 2 Painting Rooms
• 1 Color mixing room
• 4 Compound room (for repairing the paint job)
• Capacity of ±40 units of vehicle /month
1998 - 1999 Best Performing Dealer In Service.
1999 - 2000 Dealer Of The Year 1999-2000
1999 - 2000 Best Performing Dealer In Sales.
2000 - 2001 Best Performing Dealer In General Appearance.
2002 - 2003 Dealer Of The Year 2000-2001.
2002 - 2003 Best Performing Dealer In Spare Part.
2017 - 2018 Best Performance in Sales 2017
2017 – 2018 Best Performance in Aftersales 2017
2017 – 2018 Best Performance in Business Excellence 2017
2017 – 2018 Dealer Of The Year 2017
2018 – 2019 The Best Performance in Service Excellent Award South East Asia 2018.
2019 – 2018 The Best Performance in Customer Service 2018.